Customer reviews at Duke Chevrolet GMC in Suffolk, VA
Rated on Google by Suffolk and Hampton Roads drivers
Featured reviews from our drivers
We take genuine pride in the relationships we build with our customers, and these reviews reflect that. At Duke Chevrolet GMC, earning your trust is something we work at every day, from the first conversation to long after the sale.
Real feedback from drivers across Suffolk, Chesapeake, Portsmouth, Isle of Wight County, and throughout Hampton Roads keeps us focused on what matters. If you've had a great experience at Duke, we'd appreciate you sharing it.
Nancy Bird
10/27/2026
10/27/2026
They kept me informed the whole time my vehicle was being repaired. They also kept the car rental company updated and the insurance company updated. Process was seamless. Absolutely professional. The car was flawless.
Carol Vico
10/24/2026
10/24/2026
A great Service Department. Top notch service from Will and Warren, they provide excellent customer service and kept me informed and in touch with me throughout the major repair on my car . I appreciate their dedication to helping me back on the road quickly, Thank you!
claire bear
10/23/2026
10/23/2026
Candice was an excellent help! This was my first big girl purchase and she made it stress free and simple! Highly recommend!
Bob Gillies
10/23/2026
10/23/2026
I was very pleased with my car visit. Warren is very pleasant to work with and was speedy to get my car problem taken care of. He took time to explain everything to me and to deal with my warranty company. Thank you Duke GMC
HOWARD JENKINS
10/20/2026
10/20/2026
I have always had a good experience with Duke automotive, whether it was sales or service, I have always been treated with respect. My sales person ( Allie) seemed to be very familiar with Chevy products.
S Haskins
10/19/2026
10/19/2026
Duke Chevrolet parts and service department was a pleasure to work with. They were prompt with answers and great with communicating exactly what was going on during the service process. Jeff is the only name that I remember because I dealt with him most of the time, however every associate I spoke with was very professional and kind. Thank you all for the great customer service.
Tapanga ODay
10/17/2026
10/17/2026
The whole process was made very easy and quick. I walked the lot with Joe as my sales agent and looked at a few vehicles. The following day we worked over the phone, he helped get me into something I liked in my price range. Took it home the same day! Everyone was so nice, 10/10 experience as a first time buyer
George Baker
10/16/2026
10/16/2026
Pleased with scheduling, in-boarding, service, communications, and checkout. My Service Rep, Warren, was courteous and helpful. Couldn't give me a regular appointment but said "bring it in early and we'll squeeze you in. Thanks, Warren. Look forward to working with him again. GWB
J butler369
10/16/2026
10/16/2026
Great experience at Duke customer service is top notch very knowledgeable in the collision and body work awesome
Landon Ricks
10/15/2026
10/15/2026
Went in for an oil change and left with a brand new 2026 Chevy Trax 2RS. Candice was great as always, whole process went very fast and professional as always with Duke. This is my second new car purchase from them!
Bonnie Kightlinger
10/15/2026
10/15/2026
Quick service with it being done correctly. Also everything done that was asked to do and what it was time to get done.
Bennie Fields
10/13/2026
10/13/2026
Candice Burnette was an excellent sales representative. She made my buying experience enjoyable. She made sure I was well represented. Thank you Candice and Duke Automotive for all that you do.