When you purchase a new or pre-owned vehicle from Duke, you’re set for life with the Lifetime U Rewards program. We offer the best services and benefits so that you can protect your vehicle and its performance for as long as you own it. When we say “It’s all about U” at Duke, we mean for a lifetime. Learn more about this special program today!
It’s All About U With The Lifetime U Rewards Program!
Lifetime Engine & Transmission Warranty
Limited powertrain warranty on new Chevrolet & GMC vehicles.
Covers the transmission, engine, and transaxle up to 12 years and unlimited miles.
Lifetime Oil Changes
U never have to pay for oil & filter changes when you purchase a new or pre-owned vehicle at Duke Chevrolet GMC.
Simply perform all your manufacturer recommended maintenance and service at Duke Chevrolet GMC.
Best Price Guarantee
Bring us a signed buyers agreement from a Chevrolet or GMC dealership anywhere in Hampton Roads and we will beat their price! Plus you get all the Lifetime U Rewards benefits.
Lifetime Virginia State inspections for as long as U own your vehicle.
4-Day Vehicle Exchange
Don’t get stuck if it’s not right for U! Bring it back within 4 days or 200 miles and we will exchange it.
Lifetime Service and Parts Guarantee
All workmanship comes with a Lifetime Service and Parts Guarantee.
Our team is here to answer your questions and make both buying and maintaining your vehicle as simple as possible!
Exclusions Apply – See Details Below
We don’t hide anything from U! Here is the fine print and exclusions with our Lifetime U Rewards. Feel free to contact us with questions.
New Vehicle Lifetime Warranty
12 year unlimited miles Powertrain Warranty on all New Chevrolet and GMC vehicles!
Covers Engine, Transmission and Transaxle.
Simply perform all your Manufacturer Recommended Maintenance and Service at Duke.
Available on New Chevrolet and GMC vehicles only.
$100 deductible for all covered Repairs
Keep all Copies of your Maintenance Records
Excludes commercial or fleet vehicles, any vehicles used for commercial purposes.
Lifetime Oil Changes
U never have to pay for Oil & Filter Changes when you purchase a New or Pre-Owned vehicle at Duke
Simply perform all your Manufacturer Recommended Maintenance and Service at Duke
Make sure you keep the Duke decal on the rear of your Vehicle
Keep the Lifetime U Rewards Key Chain on your key fob.
Diesel and High Performance Vehicles up to $100 credit towards Oil Change & Filter per visit
DEF and additional Fluids Excluded
EXCLUDES Vehicles sold AS/IS. And Vehicles Sold that are 9 years or older an exceed 100,000 plus miles are not eligible for Lifetime Oil changes.
Lifetime Oil changes are Only Valid at Duke
Excludes commercial or fleet vehicles, any vehicles used for commercial purposes.
Best Price Guarantee
Bring us a signed Buyer’s Agreement from a Chevy or GMC dealership anywhere in Hampton Roads and we GUARANTEE we’ll beat their price, plus you still get all the Lifetime U Rewards benefits!
A signed buyers agreement signed by another dealership on an identical vehicle (same MSRP) from a Chevy or GMC dealer within 40 miles of Duke. Has to be within the same factory incentive period (typically calendar month).
Guarantee is on final sales price of the new unit not including taxes, fees, trade offer, or accessories. All equipment much match!
The comparable vehicle must be in stock and ready for immediate delivery at time of purchase at the other dealer.
Not available on Chevrolet Corvette, GMC Hummer EV models, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Sierra EV.
Excludes commercial or fleet vehicles, any vehicles used for commercial purposes.
Pre-Owned Powertrain Warranty Backed By J.D. Power
12-Month / 12,000 Mile Powertrain Warranty Backed By J.D. Power!
Covers your Engine, Transmission and Transaxle.
Available on eligible pre-owned vehicles current model year plus 9 previous model years and must not exceed 100,000 miles.
Follow all Manufacturer recommended maintenance.
Keep all copies of your Manufacturer recommended maintenance
Repairs must be performed at certified repair facility per agreement.
Excludes vehicles sold AS/IS
Excludes commercial or fleet vehicles, any vehicles used for commercial purposes.
Lifetime VA State Inspections
Lifetime Virginia State Inspections as long as U own your vehicle.
Be sure to keep the Duke decal on the rear of your vehicle and the Lifetime U Rewards key chain on your Key Fob
Inspections done at Duke and does not include service or parts needed to pass inspection.
4-Day 200-Mile Vehicle Exchange
Don’t get stuck if it’s not right for U. Bring it back within 4 days or 200 miles and we will exchange it.
Exchange within 4 days or 200 miles
Exchange for equal value or greater, customer is responsible for any difference
A vehicle is Not Eligible if:
The vehicle has been modified.
In an accident or damaged
Attached to a lien other than the lien created in connection to your vehicle
All exchange vehicles are subject to inspection
Only 1 exchange allowed.
Excludes “AS-IS” vehicle purchases
Lifetime Service & Parts Guarantee
Lifetime Service and Parts Guarantee on all Workmanship on new and pre-owned vehicles.
Service Guarantee – If your covered service ever fails due to our workmanship, we will fix it at no cost, as long as you own the vehicle.
Parts Guarantee – If an OEM part that we installed ever fails again due to workmanship, we’ll replace it, as long as you own the vehicle.
Wear and maintenance items are excluded
Initial repair must have been done by Duke using OEM parts
Only applies to OEM parts purchased and installed at Duke
Does not cover additional damaged parts that may result from the part failing.
Follow all Manufacturer required and recommended maintenance and service, and performed at Duke.
Does not include commercial or fleet vehicles, vehicles used for commercial purposes, rotary, hybrid engines, electric, diesel, or vehicles sold AS/IS
Not valid on used cars that have been modified beyond manufacturer’s specifications.
Duke’s Lifetime U Rewards benefits are available on new and pre-owned eligible vehicles sold on or after September 1, 2023.
The Lifetime U Rewards benefits are not transferable.Failure to follow all Manufacturer Recommended Maintenance and Service, and performed at Duke, will void all Lifetime U Rewards benefits.
For Questions please contact us or see a team member.
Duke’s Lifetime U Rewards benefits are available on new and pre-owned eligible vehicles sold on or after September 1, 2023, no exceptions. The Lifetime U Rewards could be subject to change without prior notice. Duke will make all attempts in good faith to alert owners of any changes to the Lifetime U Rewards program.
New Vehicle Lifetime Warranty
Lifetime Oil Changes
Pre-Owned Powertrain Warranty Backed By J.D. Power
Lifetime VA State Inspections
4-Day 200-Mile Vehicle Exchange
Lifetime Service & Parts Guarantee